Last Updated: December 2026

nupk Terms & Conditions — Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before joining nupk or using any of our services. They clearly set out our relationship, your rights, and your responsibilities.

Last Revised: 1 December, 2026 Language: English

Transparent Policy,
Trusted Service

Account Policy

One account per person. Identity verification is mandatory.

Bonus Terms

The applicable wagering requirements for bonus use must be met.

Payment Policy

Deposit and withdrawal limits, processing times, and verification requirements are clearly defined.

Responsible Gaming

Limit-setting and break features are provided to help ensure safe gaming.

1

Introduction & Definitions

These Terms & Conditions nupk Applies to all services on the platform. When you register, log in, or play any game on nupk, you are automatically considered to have accepted these terms. It is therefore important that you read the full terms carefully.

The meanings of certain key terms used in this document are defined below:

  • "Platform" refers to the nupk website, mobile app, and all associated digital services.
  • "Member" or "User" refers to any individual registered on nupk.
  • "Balance" refers to the amount held in a member's account balance.
  • "Bonus" refers to any promotional offer or bonus credits provided by nupk.
Important Note:

Nupk operates for users in Bangladesh. Although these Terms & Conditions are published in Bengali, the English version shall prevail for all legal interpretations.


2

Account Registration & Verification

nupkWhen opening an account with -, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account closure.

  • Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be permanently closed.
  • A copy of your National ID card or passport must be submitted for account verification (KYC).
  • Completing the KYC process before making a withdrawal is mandatory.
  • Keeping your account password confidential is your responsibility. Do not share your password with anyone.
Warning:

Nupk will not be held liable for any losses arising from another person using your account or your login credentials being shared with a third party.


3

Age Restriction & Eligibility

nupk-'s services are available to individuals aged 18 and above only. If a minor is found using the platform, their account will be immediately closed and all balances may be forfeited.

By registering, you confirm that you are of legal age and are using this platform of your own free will. nupk Age verification documents may be requested at any time.

A Note for Parents:

If you suspect that an underage member of your household is using nupk, please notify our support team immediately.


4

Deposit & Withdrawal Policy

nupkThe minimum deposit amount on - is BDT 100 and the minimum withdrawal amount is BDT 500. Maximum limits depend on the member's verification level and account history.

  • BKash, Nagad, Rocket, and bank transfers are accepted for deposits.
  • Withdrawal funds are typically sent within 15 to 30 minutes.
  • Withdrawals can only be made via the same payment method used for the deposit.
  • Withdrawals may be temporarily placed on hold if any irregular activity is suspected.
Subject Limits / Conditions Status
Minimum Deposit BDT 100 Permitted
Minimum Withdrawal BDT 500 Permitted
Withdrawal Without KYC Not Permitted Prohibited
Withdrawal to a Third-Party Account Not Permitted Prohibited
Daily Withdrawal Limit Based on Account Level Conditional

5

Bonus & Promotion Terms

nupk Regular bonuses and promotions are offered. Each bonus comes with its own terms, which you should read carefully before accepting.

General Bonus Terms & Conditions:

  • To receive the welcome bonus, your first deposit must meet the minimum specified amount.
  • A wagering requirement of typically 20–30x must be completed before bonus funds can be withdrawn.
  • Bonuses are valid for a limited time. Any unused bonus will be forfeited once the expiry date has passed.
  • Multiple bonuses cannot be used simultaneously.
  • A maximum withdrawal limit may apply to winnings derived from bonuses.
Bonus Abuse:

If nupk determines that anyone is abusing the bonus system (e.g., claiming bonuses through multiple accounts), nupk reserves the right to cancel all bonuses and close the account.


6

Betting Rules & Game Policy

nupkAll bet and game outcomes on - are determined using internationally recognized RNG (Random Number Generator) technology. No individual or system can alter these results.

  • Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
  • If a bet is voided due to a technical error during live Sports Betting, the deposit will be refunded.
  • In Sports Betting, if a match is abandoned, the settlement of bets will be determined according to the specific rules of that sport.
  • If a technical error is detected in any game, that round may be voided.
Live Betting Special Rules:

Odds in live betting change from moment to moment. The odds displayed at the time a bet is confirmed will be considered final.


7

Prohibited Activities

nupkThe following activities are strictly prohibited on -. Any such activity will result in immediate account suspension and forfeiture of all balances:

  • Operating more than one account or opening an account in another person's name.
  • Playing games using bots, software, or automated systems.
  • Attempting to access or hack another member's account.
  • Money laundering or depositing funds from illegal sources.
  • Abuse of the bonus system or any fraudulent activity.
  • Harassing other members or nupk staff.
Legal Action:

For serious offences, nupk may share information with law enforcement authorities and pursue legal action.


8

Privacy & Personal Data Protection

nupk Your personal information is treated with the utmost care. Details provided at registration are used solely for account management, verification, and delivering a better service.

  • Your information will never be sold to any third party.
  • Information may be disclosed to government authorities where required by legal obligation.
  • All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.


9

Account Suspension & Closure Policy

nupk reserves the right to temporarily or permanently suspend an account under the following circumstances:

  • Violation of the terms.
  • Providing false or incomplete information.
  • Failure to pass KYC verification.
  • Account has been inactive for an extended period.
  • At the member's own request.

You may request to close your account at any time. You will be given the opportunity to withdraw your available balance before closure (subject to applicable conditions).


10

Limitation of Liability

nupk An entertainment platform. We strive to provide the best possible service; however, our liability is limited in the following circumstances:

  • In the event of a game or bet being affected by loss of internet connection.
  • In the event of a transaction delay caused by a third-party payment provider failure.
  • In the event of a temporary service outage due to unforeseen technical issues.

For Gaming-Related Financial Losses nupk Not liable. Please game responsibly and only wager amounts you can afford to lose.

Please Note:

Gaming is for entertainment, not a source of income. If you are in financial difficulty, please refrain from playing.


11

Policy on Changes to Terms

nupk These terms may be updated at any time. Members will be informed of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing the terms after each update.


12

Contact & Dispute Resolution

For any questions or complaints regarding the terms, please contact our support team. We provide assistance 24/7.

Complaints are typically responded to within 24–72 hours of submission. Complex matters may require additional time.

For more information:

Our FAQ section has answers to many common questions. For more detail on the rules, Responsible Gaming Also visit this page.

nupkPlay Safe on -

Following the terms makes your gaming experience safe, transparent, and enjoyable.

Provide your real identity

Registering with accurate information ensures KYC is completed quickly and there are no delays when withdrawing.

Set a Budget

Set a fixed budget for each session and take a break once it runs out — that is responsible gaming.

Keep Your Password Secure

Use a strong password and never share it with anyone.

Understand the Bonus Terms

Read the wagering requirements and expiry terms before claiming a bonus — avoid any surprises later.

Respect the time limits

Avoid playing for long stretches without a break. Step away regularly and make decisions with a clear head.

Get help when in trouble

If you encounter any issues, contact our support team right away — we're always here to help.

Done reading the terms?

Then join today nupkJoin -

Knowing the rules makes the game even more enjoyable. Join the transparent and trusted nupk platform and play with confidence.

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